Incident Response is an organized approach to addressing and managing the aftermath of a security breach or cyberattack, also known as an IT Incident, Computer Incident or Security Incident. The goal is to handle the situation in a way that limits damage and reduces recovery time and costs.
Ideally, incident response activities are conducted by the organization’s Computer Security Incident Response Team (CSIRT) which is usually a group that has been previously selected to include information security and general IT staff as well as C-suite level members. Unfortunately, many organizations do not have the means, the skills, or the knowledge to put together such a team.
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Any incident that is not properly contained and handled can, and usually will, escalate into a bigger problem that can ultimately lead to a damaging data breach, large expense, or system collapse. Responding to an incident quickly will help an organization minimize losses, mitigate exploited vulnerabilities, restore services and processes, and reduce the risks that future incidents pose.
Be prepared for the unknown
Incident response enables an organization to be prepared for the unknown as well as the known and is a reliable method for identifying a security incident immediately when it occurs. Incident response also allows an organization to establish a series of best practices to stop an intrusion before it causes damage.
Incident response is a crucial component of running a business as most organizations rely on sensitive information that would be detrimental if comprised. Incidents could range from simple malware infections to unencrypted employee laptops that are put into the wrong hands to compromised login credentials and database leaks. Any of these incidents can have both short-term and long-term effects that can impact the success of the entire organization.